Canada’s Premier Motorsports Complex
EVENT HOTLINE 780.468.FAST (3278)
DASHBOARD
FACILITY POLICIES

GUEST COURTESY

Ø  Castrol Raceway is committed to providing an enjoyable family atmosphere. For the comfort, safety and enjoyment of all Guests, Castrol Raceway requests that all  attendees maintain appropriate behavior at all times. We request that all guests be courteous to those around them and abide by all policies and regulations. Guests using foul language or appearing intoxicated will be ejected from the facility. Guests wearing obscene or indecent clothing will be denied entry. Shirts must be worn at all times. Remember: we have many children here this weekend too!

 

RAIN OUT/RAIN DELAY

No cash refunds will be issued in the event of a Rain Out.
 
Oval Track Rain Out:

A Rain Out “credit” will only be considered if the race is cancelled prior to the Main/Feature event. Credit will NOT be issued in the event of a Rain “Delay”; Castrol Raceway will exhaust all possible options to complete the event and reserves the right to change the race schedule at any time.

Events cancelled due to inclement weather will be rescheduled for the next available date and/or a credit will be offered for future events for the same or lesser value.


Drag Strip Bracket Racing Rain Out:

In the event of a rain day during Bracket Racing, credits will be issued if necessary and will be determined by the Drag Director. Should a light rain occur, a time will be allowed to access and dry the track and resume racing, if possible. Any pass made by the driver will negate any credit due to the driver and or  his crew. There will be no cash refunds.


MAJOR/Specialty Events* Ticket Exchange/Rain Out Policy:

We will make every attempt to produce an exciting show for our fans.  From time to time the show is affected by weather.  If the show is affected by weather our standard policy for ticket exchanges is outlined below:

An event is considered complete after one show round and there will be no credit. In case of a total rainout the customer is entitled to a 100% credit on that day's ticket.

If customer cannot attend the rescheduled event, the ticket holder must retain the tickets for use toward the ticket purchase of next year’s event.  Customer is responsible for any difference due to price increase, account fees etc.

All sales are final.  No refunds.  We not responsible for lost or stolen tickets.  Ticket Exchange policy does not apply to racer credentials.

* See schedule for event designation.


Proof of Purchase (Ticket Stub) MUST be redeemed to qualify for credit in the event of a Rain Out.

PET POLICY

  • NO PETS via the front gate
  • People entering the facility via drag gate/back gate are welcome to bring pets onto the facility
  • Pets MUST be kept within their own stall and/or walk them in designated area on a leash.
  • Pets are not permitted to run free on the grounds (safety of everyone)
  • Pets are not permitted in the spectator areas at any time during the event.
  • Pets are NOT allowed in the playground area AT ANY TIME
  • Pet owners are obligated to “clean-up” after their pets.
  • Drivers/Guests may be subject to a fine if they do not adhere to the rules.

This policy is subject to change at the discretion of Castrol Raceway management.

 

Prohibited Items

For safety reasons, Guests may be refused entry if they are in possession of prohibited items including, but not limited to:  illegal drugs,  glass containers, fireworks**, laser pointers,  knives, or weapons of any type, streamers, helium balloons, beach balls, and inflatable. Castrol Raceway reserves the right to confiscate any prohibited items and/or escort the guest from the property.

 

** PLEASE NOTE: Due to our proximity to the Airport-Unauthorized fireworks will provoke immediate expulsion from the Castrol Raceway facility.

 

 

PIT VEHICLE POLICY

Motorized & Self Powered Transportation

 

NEW POLICY FOR 2018

SCOOTERS, BIKES & SKATEBOARDS: In the interest of safety, Scooters, hover boards, roller blades, bikes, or any self powered transport is strictly prohibited in the competition pit area, staging area, and public access areas during on-track operating hours for all persons under the age of 16. On regularly scheduled Bracket Race days, Youth (Age 15 & Under) are permitted to operate in the Concourse area (i.e Playground Area) with an Adult chaperone present - not permitted under any circumstances on large public or specialty drag events.

 

Adult participants wishing to operate a self powered mode of transportation during on-track operating hours must apply for a Castrol Raceway compliance tag- see Castrol Raceway Management for approval. Youth participants and Guests may utilize self powered transportation at the conclusion of race day on-track activities. Please ride carefully and with all due consideration for the safety and rights of others. Accidental collisions may seriously injure yourself,  pedestrians, bicyclists, other skaters, and/or cause damage to property.

 

·       Users must yield the right-of-way to pedestrians at all times.

·       Speed of the device must not exceed 5MPH and the user must remain in control of their device at all times

·       One seat per rider- No riding on handle bars, bush bars, standing, etc.

·       Helmets (Bicycle or equivalent) are Mandatory for All persons at All times.

·       Use of the devices for acrobatics, racing, or other stunts is strictly prohibited.

·       Riding on any architectural or landscape features other than designated asphalt areas is strictly prohibited.

·       When not in use, all self powered transportation must be properly stored as to not infringe on pedestrian or vehicle pathways or roadways.

·       No impaired persons may operate ANY vehicle (self powered or otherwise) at Any time- Violators will be subject to immediate expulsion. 

Failure to comply will result in the confiscation of self powered vehicle for the remainder of day, second infraction is subject to disciplinary action, 3rd infraction will be considered grounds for facility expulsion. Vehicle Owners are responsible and subject to compliance for all Crew, Drivers, and Guests.

 

Motorized Pit Vehicle Policy (Scooters, ATV’s, Golf Carts, 4-Wheelers, etc)
The rules and/or regulations set forth herein are designed to provide for the orderly conduct of racing events and to establish minimum acceptable requirements for such events.  The rules shall govern the condition of all events, and by participating in these events, all participants are deemed to have complied with these rules.  NO EXPRESSED OR IMPLIED WARRANTY OF SAFETY SHALL RESULT FROM PUBLICATION OF OR COMPLIANCE WITH THESE RULES AND/OR REGULATIONS.  They are intended as a guide for the conduct of the sport and are in no way a guarantee against injury or death to any participant, spectator or official.


Speed limit is 10 MPH (15kms/h) ANYWHERE in the facility, except on the racetrack.  This rule pertains to ALL vehicles (including pit bikes, ATV’s etc.)  Burnouts, trans-brake tests, etc. will not be tolerated in the pits or in the staging lanes.  All contestants using auxiliary pit vehicles (mini bikes, ATV’s, Motorized Pit Vehicles, etc.) must have their competition numbers displayed on their vehicles.  All auxiliary pit vehicles must be used for necessary transportation only.  NO RECREATIONAL OR FUN RIDING IS ALLOWED.  NO VEHICLE OF ANY KIND (except for Jr. Dragsters) MAY BE OPERATED BY ANY PERSON UNDER 16 YEARS OF AGE, AND THAT PERSON MUST HAVE A VALID DRIVER’S LICENSE


-  Motorized Pit Vehicles are only allowed to enter the staging lanes if towing a racecar. Once the racecar goes down track, Motorized Pit Vehicle must leave the staging lanes.


-  Operators should always consider the terrain, weather conditions, and existing pedestrian and vehicular traffic, which may affect the ability to operate the Motorized Pit Vehicle safely.

-  Motorized Pit Vehicle operators will stop at all “blind intersections” and then proceed with caution.

-  Motorized Pit Vehicles will be operated only within the confines of the specific venue (i.e. Drag Strip, Oval Track, Motocross Track, and/or Road Course) designated as the primary competition area on Castrol Raceway property.

-  Motorized Pit Vehicles are not to be driven on any landscaped area unless it is the only available way to gain access to the specific area where work is being performed. If the Motorized Pit Vehicle must be on a landscaped area in order to allow a pedestrian(s) the proper right-of-way, it should be brought to a full stop, then immediately returned to the designated driving surface as soon as the area is clear.

-  Motorized Pit Vehicles ARE NOT PERMITTED IN THE SPECTATOR AREAS AT ANY TIME.
Motorized Pit Vehicles will be operated in such a manner that they do not impede or interfere with normal pedestrian or vehicular traffic flow. In that respect, Motorized Pit Vehicles will be operated on service drives and roadways whenever possible, rather than on sidewalks designed primarily for pedestrian use.

-  Motorized Pit Vehicles will be operated with the utmost courtesy, care, and consideration for the safety of pedestrians. Pedestrians will be given the right-of-way at all times.

PRECEEDING RULES AND POLICIES APPLY AT ALL TIMES WHILE ON PROPERTY

Reckless driving of any type will NOT be tolerated. Violators will be issued no warning. There will be immediate removal of the Motorized Pit Vehicle. Violators can lose Motorized Pit Vehicle privileges for a year or more. A second offense will result in a disqualification from competing in the racing event. Driver is responsible and will be held accountable for the actions of all Crew members.